Secure workspace and fictional preview
The secure customer/staff workspace stores approved account emails, travel enquiries, quotations and portal messages in the configured business database. Access is restricted by account and staff assignment. Staff notes are excluded from customer responses. Important account and enquiry actions are audited. No online payment, wallet funding, document upload or ticketing service is enabled.
The separate fictional preview stores generated sample records in this browser only. Use its reset action to clear them. It does not create secure accounts or share data with other devices. Do not enter real customer information in the preview.
Database retention, deletion and backup procedures must be established by JVK before real customer testing. No automatic archival period is promised by this release.
Public enquiry drafts
Forms prepare a draft in your browser. Public email-draft forms do not submit to a JVK database and do not create a booking. The separate tracked enquiry flow requires a secure customer account. We do not save form drafts in browser storage.
Sharing with JVK
Opening an email draft passes your enquiry to your chosen email application. Nothing is sent until you send it. Copy and download options let you retain the details yourself.
Third-party services
Website hosting processes normal request metadata. Some images are served by Unsplash. Your email provider handles any email you send. A flight-information search sends the selected route or flight number to our server and the configured flight-data provider, Aviationstack, to retrieve current or recent flight information. Hosting services may process request metadata. This search does not reserve seats or issue tickets.
Sensitive information
Do not enter payment details, passport numbers or identity documents. Live payments, document uploads and public document uploads are not enabled. Approved accounts are activated by JVK.
Questions or deletion requests
For enquiries sent by email, contact admin@jvktravelsolution.com regarding their handling or deletion.
